After-Sales Support

We stand by you the entire time you have a solar PV system or battery system, installed by us. We want to ensure you continual peace of mind.
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“An easy process which we were extremely happy with.”

Cheryl Kooyman, 5/5 Google Review

“Turned the quote around in 48 hours and dropped in to run me through the quote and explain it.”

Nathan Goad, 5/5 Google Review

“I researched their products, inverter and panels, and both came up on the trusted list on the Australian Solar website.”

Nicholas Lawrence, 5/5 Google Review
Unified Solar Solutions

Guarantees

Support
FAQ
Problem Solving

After-Sales Support

Our After-Sales Support is all about ensuring you know we're with you every step of the way. From the time you first inquire, to the end of your system's warranty period, we're right there with you.
"Rocco and his team were extremely professional, prompt, on time did a fantastic job with no issues with the system or battery."
Alan Griffiths, Google Review

Frequently Asked Questions

We understand you have lots of questions, and often, most (but not all) have already been answered by one of our many online resources. Either way, we're happy to answer support questions, and you can reach us by phone, or email.
"Couldn't recommend these guys enough. From the first point of contact everything was made clear of what I was being quoted on."
Brad Smeds, Google Review

Problem Solving

Our team have an impeccable reputation for solving technical issues that sometimes arise from external factors, such as adverse weather events, or general maintenance of the system. Whatever the issue, we will ensure a solution.
"Our salesperson Wayne, was very knowledgeable, helpful and friendly."
Michelle Hay, Google Review
After-Sales Support

How long is the support?

We offer support for as long as the system is covered by the manufacturers warranties. We offer a 25-year panel warranty and a 10-year inverter warranty, covering performance & function. If there is product failure within the warranty periods, the faulty components will either be replaced or repaired, giving you peace of mind.

After-Sales Support hand in hand with warranties and guarantees
25-year panel warranty
10-year inverter warranty
We offer a 10-year workmanship guarantee to cover anything warranties don't

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